General information

 

Baby Beds

Available upon request at the reception. We also provide high chairs.

 

Bar

Our hotel bar is open as follows:

  • Monday to Thursday: until 10:00 PM
  • Friday to Saturday: until 11:00 PM
  • Sunday: until 9:00 PM

 

Bath robe

Availible upon request at the Front Desk.

 

Bathroom stool

If you need a stool for the bathroom, we will be happy to provide you with one. Please speak to our reception staff.slippers on request: We can provide you with slippers on request. Please speak to our reception staff.

 

Bottler Opener

A bottle opener is provided with your welcome water.

 

Breakfast

Enjoy our rich breakfast buffet daily from 7:00 AM to 11:00 AM in our restaurant.

 

Central safe

Do you have something with you that needs to be stored under lock and key? You are welcome to leave your valuables in the safe at reception. Please speak to the staff at reception.

 

Copying Service

Need photocopies? Visit the reception. Price per sheet: € 0.50.

 

Departure / express check out

Check-out is by 11:00 AM. Please vacate your room by then. A late check-out until 5:00 PM is possible upon availability for an additional charge of €20.00 per room.

If you are in a hurry on the day of departure, you are welcome to pay and receive your invoice in full the evening before. It is also possible to send the bill to us if we have received a written confirmation of payment. On the morning of your departure, we will then just collect your key or you can leave it in your room.

 

Downtown

The city center is a one-minute walk away. A brochure with sights and a city map is available at the reception. Feel free to ask our staff for tips.

 

Extras (“This & That”)

Hygiene and cosmetic items, such as dental care kits or sewing kits, are available for a small fee. Additional towels, blankets, pillows, and other useful items are available at the reception upon request.

 

Findings/Lost Items

Lost items are stored with our housekeeping staff. Please contact the reception if you have lost something.

 

International socket adapters and chargers

If you have forgotten your charging cable, we will be happy to provide you with one, subject to availability. Please speak to our staff at reception. Socket adapters for the most common countries are also available at reception.

 

Luggage

You can securely store your luggage with us until your departure. However, we do not accept liability for stored items.

Do you need help with your luggage? Please speak to the reception staff. We will be happy to help you.

 

Internet

Our website: www.hotel-zur-boerse.de
Our email address: info@hotel-zur-boerse.de
For information on free Wi-Fi, see “Wireless-LAN.”

 

Ironing Board/Iron

Available free of charge upon request at the reception.

 

Ironing Service

On request, we can also iron your laundry for you within an hour. Please contact our reception staff for this.

 

Laundry & Cleaning Service

Laundry submitted to reception before 9:00 AM will be returned by 6:00 PM the same day. Please inform the reception staff in advance.

 

Mail

We are happy to handle your outgoing mail. The post office is about a 5-minute walk from the hotel.

 

Maps

City maps are available at the reception, along with helpful information about Hameln.

 

Messages

Messages are held for you at the reception.

 

Parking

Underground parking spaces are available in our garage directly opposite the hotel for a fee.
Price per car per night: €18.00.

 

Payment Methods

In addition to cash, we accept the following credit cards:
Debit card, American Express, Mastercard, and Visa.

 

Pets

Pets are always welcome. A fee of €9.00 per night applies for a dog in your room. We provide a bowl and a treat for your furry companion. Please keep dogs on a leash within the hotel.

 

Postage Stamps

Available at the reception. Alternatively, the post office on Bäckerstraße is about 300 meters away.

 

Print Outs

You need your document printed out? Just send us an email to info@hotel-zur-boerse.de and we will print it.

€ 0,50 per page.

 

Reception

Our reception team is happy to assist you with any questions or concerns.
Opening hours:

  • Monday to Thursday: 6:30 AM – 10:00 PM
  • Friday to Saturday: 6:30 AM – 11:00 PM
  • Sunday: 6:30 AM – 9:00 PM
    Outside these hours, we can be reached by phone at 0 51 51 – 94 94 0.

Room Key

Outside our opening hours, you can access your room via the side entrance using your room key. Please take your key with you if you plan to return after reception hours.

Safe

Safety deposit services are provided at reception.

 

Sewing service

Do you need a button sewn on or a seam corrected? We will be happy to do this for you or take your garments to the tailor.

 

Shoe shine service

If you wish, we can also take care of shining your shoes. Please speak to the staff at reception if you would like to take advantage of this service.

 

Slippers

We can provide you with slippers on request. Please speak to our reception staff.

Stationary

Available at the reception.

 

Taxi

The reception will be happy to arrange a taxi for you.

 

Television

You receive selected satellite channels. A program list is provided next to the TV.

 

Telephone

Our landline number: 0 51 51 – 94 94 0
Need to make a call and don’t have a mobile phone? No problem. Contact reception.

 

Umbrella

If you need an umbrella, please ask the front desk staff.

 

Wake-up service

It is possible to be woken up by telephone. Please simply inform reception the evening before.

Wireless-LAN

You can access wireless internet for free with your laptop or mobile device. Please select the network “German Hotspot” and accept the terms and privacy policy. No password is required.

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